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Account Management Services

Account Management Philosophy

At Seagate Alliance, our primary purpose is to assist our members in maximizing the programs and services we offer to lower costs, improve quality, and grow their bottom line. Our account management team is dedicated to helping our members achieve this goal. We work with our members in a consultative manner, to partner with them to become an extension of their purchasing department. To that end, we provide a robust portfolio of account management services to our membership.

A Team-Oriented Approach

Our account managers employ a team-oriented approach to meeting our members’ needs. We assign a dedicated account manager to each member organization. Account managers hold regular meetings with members, based on a schedule established by mutual agreement.

Our account management team works constantly to keep our members up to date on the latest opportunities to maximize contract aggregation and savings initiatives. We also conduct semi-annual orientation and refresher seminars for our members’ purchasing staffs to ensure that they’re informed of any changes to contracts and/or policies and procedures.

Our account managers provide assistance to members in making GPO and contract conversions. They also provide ongoing support in managing contracts through continued involvement with, and assistance from, business partners.

Account managers work closely with members to perform regular business reviews to examine processes and workflows to identify our members' goals and align those goals with available savings initiatives. The business reviews also include informing members of new offerings from Seagate and suppliers, new contracts. The reviews also provide a mechanism to provide Seagate with feedback to help resolve any issues members might have. Finally, account managers make regular, on-site presentations to the members' management teams to review local and national contracts and other cost-savings opportunities.

If you have questions, or need assistance, please click here to contact our account management team.

Member Testimonial

Cattaraugus County Department of the Aging

"The Cattaraugus County Department of the Aging has seen much success by being a Seagate Alliance member. We have been able to consistently show cost savings," says Barbara Woodarek. "This GPO is a very friendly organization to work with!"

Become a Seagate Member

If your organization is interested in becoming a Seagate Alliance member, or if you would like more information about Seagate Alliance, please click below. There are no membership fees.